Terms & Conditions

Pick Up & Drop Off:

• All arrivals and collections of cats must be made during cattery hours.
• All cats must have a valid Vaccination certificate of immunisation against Feline Influenza & Feline Enteritis. Vaccinations and boosters must be completed at least seven days before arrival. Certificate must be shown to the proprietor on arrival. 
• Customers are welcome to enter the cattery to watch their cat(s) being placed into their chalet but may not enter the chalet itself.
•  We will supply a clean bed and blanket so your cat(s) will be cosy during their stay. We are also able to accept small blankets or towels brought from home.
• Carry cases can either be taken home or left in the chalet with your cat(s).
• The Meadows Cattery reserves the right to re-home any cat not collected within fifteen days of their scheduled departure date if, after making reasonable efforts, we have not been able to agree a suitable arrangement with the owner and / or emergency contact.
• If you will not be collecting your cat yourself. Please ensure that the person you send will be able to handle your cat safely. 

Booking:

• If you are travelling abroad you will be required to let us know what country you will be visiting upon making your booking.
• You will then be given a time slot for your arrival and departure. Please try and keep to the time you have chosen and inform us if you are unable to make it.
• It is the customer's responsibility to inform The Meadows Cattery of any ailments your cat may have ie. scratches, cuts, hair loss or any particular traits your cat may have.
• The Meadows Cattery reserves the right to refuse admission to any cat showing signs of ill health.
• Male cats over the age of six months that have not been neutered will not be accommodated.

Payment:

• Payments are to be made in full before arrival if paying by online bank transfer or upon arrival if paying by cash or cheque. Payment details will be provided to you when you make your booking.

During The Your Cat(s) Stay:

• The Meadows Cattery would like to point out that for some cats coming into a cattery can be a stressful experience. This can have an adverse effect on certain cats especially the elderly or those that need special care.
• While all possible care and attention will be given, cats are boarded entirely at the owner's risk.
• If your cat becomes ill while you are away we will take your cat to our vet to seek veterinary care. The owner will be liable for the entire cost of treatment by a veterinary practitioner. 
• We are happy to accommodate cats on medication. We can administer pills by placing the pills in the cat's food.
• Please note that unfortunately we are unable to accept boarding of cats with diabetes.

If you have specific questions not addressed here or on our website, please give us a call.

We look forward to seeing you,

Jo Keen, Owner.